How can wehelp today?

12 answers

• What kinds of projects do you take on?

  Mobile apps, web platforms, SaaS, ERP and internal systems, APIs and integrations — across fintech, health-tech, government, mobility and e-commerce. If it's software that needs to perform, we're interested.

• Do you work with startups or only big companies?

  Both. We work with individuals, early-stage founders and established businesses. The approach is the same: understand the business first, then build what actually moves it.

• Where is the team based?

  We're headquartered in London (124-128 City Road) and build with teams in Ghana — so we can work comfortably across UK and West African time zones.

• How do projects usually start?

  With a discovery conversation. We dig into your goals, your users and what's in the way, then share a clear roadmap, scope and timeline before any code is written.

• How long does a typical build take?

  It depends on scope. A focused marketing site or MVP can move in weeks; complex platforms take longer. You'll get an honest timeline after discovery — and weekly demos so you're never guessing.

• How is pricing handled?

  Transparently. We scope the work with you and agree pricing up front — no hidden costs, no surprise fees. Get in touch with your idea and we'll put together a quote.

• Can you take over or rescue an existing product?

  Yes. We regularly audit existing codebases, stabilise what's there and plan the path forward — whether that's improving it or rebuilding the parts that hold you back.

• Can I use one of your products for my business?

  Several of our products — like payments, susu savings and services marketplaces — can be adapted or white-labelled. Tell us what you need and we'll talk through options.

• Do you integrate with Mobile Money and local payment rails?

  Yes. Our fintech products work with Mobile Money networks and payment gateways, and we design payment layers so providers can be swapped without rewriting the app.

• Do you support products after launch?

  Absolutely. Launch is the start of the partnership — we offer ongoing support, monitoring and improvements so your product keeps running and growing.

• How do you handle security and compliance?

  Security is built in from day one: role-based access, encrypted data, audit trails and testing before launch. For regulated sectors like health and finance we design around the relevant compliance requirements.

• How do I report an issue with a product you built?

  Email info@fadevalley.com with the product name and what happened, or call us. Existing clients can also use their agreed support channel.